Effective Date: December 4, 2024
Welcome to AxonSpear! These Terms and Conditions ("Terms") govern your access to and use of AxonSpear's software-as-a-service (SaaS) platform, services, and any associated content (collectively, the "Services"). By signing up for an account or using our Services, you agree to be bound by these Terms. Please read them carefully.
1. Definitions
- "AxonSpear" refers to the AxonSpear SaaS platform, and all associated services.
- "User" refers to any individual or entity that creates an account, subscribes to a service plan, or otherwise accesses or uses the Services.
- "Subscription Plan" refers to the specific pricing and feature package selected by the User (i.e., Essential or Premium).
- "Content" refers to any data, information, or materials inputted by the User or their end-users into the platform.
2. Subscription Plans and Payments
2.1. Essential Plan
Price: $7/month
- Live chat functionality
- Unlimited chat sessions
- Unlimited chat history
- Support for multiple websites
- In-depth user information
2.2. Premium Plan
Price: $12/month
- All features of the Essential Plan
- Usage analytics
- AI customer support bot
2.3. Payment Terms
Subscription fees are billed monthly and must be paid in advance. Payments are processed automatically on the monthly anniversary of your subscription start date. Failure to pay may result in suspension or termination of Services.
2.4. Refund Policy
AxonSpear does not offer refunds for any subscription fees, except where required by applicable law.
3. User Responsibilities
3.1. Account Registration
Users must provide accurate and up-to-date information when registering for an account. Users are responsible for maintaining the confidentiality of their login credentials.
3.2. Acceptable Use
Users agree to:
- Use the Services only for lawful purposes.
- Not engage in any activity that interferes with or disrupts the Services.
- Refrain from transmitting any malicious code, viruses, or harmful data.
4. Data Privacy and Security
4.1. User Data
AxonSpear collects and processes user data as outlined in our Privacy Policy. Users retain ownership of all data they submit to the platform.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@axonspear.com